Privacy Policy

Welcome to the EKBIT Digital Asset Trading Platform (hereinafter referred to as “EKBIT”, “the Platform”, or “we”).

We value and protect users’ privacy and data security. This Privacy Policy is intended to explain how we collect, use, store, share, and protect your personal information.

Please read this policy carefully before using our products and services.

Once you access or use EKBIT, you are deemed to have read, understood, and agreed to all terms of this Privacy Policy.

1. Scope of Information Collection

To provide secure, compliant, and efficient services, EKBIT may collect the following types of information:

2. Registration and Identity Verification Information

Name, date of birth, nationality, ID card or passport number; Account registration time, login records, device type, IP address; Deposit, withdrawal, order placement, trading records, asset balance; Data used for security risk control and trading analysis.

3. Technical and Device Information

Device model, operating system, browser type; Cookies, access logs, network identifiers; App behavior logs (clicks, swipes, crash reports, etc.).

4. Other Necessary Information

Customer service communication records, survey feedback, activity participation details; Verification data provided by authorized third parties.

2. Purpose of Information Use

The information collected by EKBIT will be used for the following legitimate and proper purposes:

Verifying user identity and preventing fraud, money laundering, and other illegal activities; Maintaining account and transaction security, providing customer support; Fulfilling legal and regulatory obligations (such as KYC / AML / CFT); Optimizing platform performance and user experience; Providing relevant notifications, events, products, or service information; Analyzing market trends and improving product functions and service quality.

3. Information Storage and Protection

EKBIT uses multi-layer encryption, access control, and data isolation technologies to ensure data security; All data is stored securely on servers that comply with international security standards; We retain your information only for the minimum period required to achieve the purposes described in this policy; Upon account deletion or legal requirements, we will delete or anonymize your personal information.

4. Information Sharing and Disclosure

EKBIT commits not to sell, rent, or disclose user information in any form, except under the following circumstances:

With the explicit authorization of the user; As required by laws, regulations, or regulatory authorities; To fulfill legal obligations or enforce judicial decisions; When necessary for fraud prevention, risk control, or technical maintenance; Data processing with legally authorized partners (such as payment, risk control, or KYC service providers).

All third-party partners must comply with strict confidentiality obligations and security standards.

5. Cookies and Tracking Technologies

To enhance user experience, EKBIT may use Cookies or similar technologies to:

Record login status and language preferences; Analyze website access behavior and performance; Provide personalized content and security protection.

You may choose to disable Cookies in your browser settings, but doing so may affect some platform functions.

6. User Rights

Users have the following rights regarding their personal information:

The right to access, correct, or delete personal data; The right to withdraw authorization or delete accounts; The right to request a data copy (within legal limits); The right to file complaints or report data misuse to regulatory authorities.

EKBIT will handle your request within a reasonable time. To ensure security, we may require identity verification.

7. Protection of Minors

EKBIT services are for adults aged 18 or above.

If we discover that a minor has registered or used our services, we will immediately take measures to close the account.

8. International Data Transfer

Given that EKBIT serves global users, your information may be transferred or stored across different countries/regions.

We will ensure that all cross-border data transfers comply with applicable data protection laws and regulatory requirements.

9. Handling of Security Incidents

In case of any personal data leak, damage, or loss, EKBIT will immediately activate an emergency response mechanism:

Assess the impact and take remedial measures; Notify affected users via announcement or email; Report the incident to relevant regulatory authorities.

10. Policy Updates

EKBIT reserves the right to update this policy based on legal requirements or business changes.

Updated versions will be published on the official website or App with the effective date indicated.

Continuing to use the platform after updates means you agree to the modified policy.

11. Contact Us

If you have any questions, opinions, or complaints regarding this Privacy Policy or personal data protection,

please contact us via:

Email: [e-mail]

Official Website: https://www.ekbit.com