User Beginner’s Guide

This guide will help you quickly understand how to use the Self-Select Trading feature on mobile and easily complete digital asset transactions.

I. Feature Overview
Self-Select Trading allows users to freely choose merchants’ advertisements based on price, quantity, payment method, and other conditions, ensuring flexible and efficient buying or selling.

To maintain a secure and stable trading environment, please note the following rules:

Each user can only have one active order at a time. Users may cancel up to 4 orders per day. Exceeding this limit will result in temporary trading restrictions for the rest of the day. Purchased digital assets cannot be sold or withdrawn within 24 hours as part of our platform’s security measures.

II. Accessing Self-Select Trading
Entry Methods
You can access the Self-Select Trading page in the following ways:
From the APP Home or Assets page, tap “Buy Crypto” → “C2C” to enter the list of merchant advertisements.

III. Browsing Merchant Listings
Once inside the Self-Select Trading page, you will see multiple buy/sell ads posted by merchants.
Each listing displays key information such as price, available quantity, payment methods, and order completion rate, allowing you to compare and choose the most suitable offer.
Tap the “Buy” button on your selected merchant’s listing to proceed to the order page.
Enter the purchase amount and confirm the order to continue.

IV. Order Payment & Completion
After confirming your order:
Select your preferred payment method. Complete the payment within the required timeframe. Tap “I have completed the payment” to notify the seller. Wait for the merchant to release the cryptocurrency.

Note:

If the seller does not release the crypto within the designated time, please contact online customer support to file an appeal.